Privacy Policy

Last Updated: 17.05.2026

This Privacy Policy explains how Sara Lashay Jewellery Trading FZE (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you visit and make purchases from our website at [www.saralashay.com] (the “Website”).

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you visit our Website or place an order, we may collect the following personal information:

Information You Provide

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Payment details (processed securely through third-party payment providers; we do not store full credit card information)
  • Order history
  • Customer service communications

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and browsing activity
  • Cookies and similar technologies

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Arrange shipping and delivery
  • Communicate with you regarding your purchases
  • Provide customer support
  • Detect and prevent fraud
  • Improve our Website and services
  • Send promotional communications, where you have consented
  • Comply with legal and regulatory obligations

3. Payment Processing

Payments are processed by secure third-party payment providers. We do not store your complete credit or debit card details on our servers.

4. Shipping and Delivery

To deliver your orders, we share your name, shipping address, and contact details with courier and logistics providers.

5. Sharing of Personal Data

We may share your personal information with:

  • Payment processors
  • Courier and shipping companies
  • Website hosting and IT service providers
  • Marketing service providers (where permitted)
  • Government authorities where required by law

We do not sell or rent your personal information to third parties.

6. International Transfers

Your information may be processed outside the United Arab Emirates, including by service providers located in other countries. We take reasonable steps to ensure your data remains adequately protected.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders and provide services
  • Maintain accounting and tax records
  • Resolve disputes
  • Comply with legal obligations

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, misuse, alteration, or disclosure.

9. Cookies

Our Website uses cookies and similar technologies to:

  • Enable website functionality
  • Remember your preferences
  • Analyze traffic and usage
  • Improve user experience

You may disable cookies in your browser settings, although some features may not function properly.

10. Marketing Communications

If you subscribe to our newsletter or promotional messages, we may send you information about new collections, offers, and updates. You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

11. Your Rights

Subject to applicable law, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Restrict or object to processing
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

12. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

13. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revised version will be posted on this page with an updated “Last Updated” date.

15. Contact Information

If you have any questions about this Privacy Policy or our handling of your personal data, please contact:

Sara Lashay Jewellery Trading FZE
Email: sara@saralashay.com
Phone: +971 50 9570688
Address: B.C 1305991, Ajman Free Zone C1 Building, Ajman Free Zone, Makani No. 4442612247, UAE